Frequently Asked Questions
We are often asked questions on social media - here are real questions posed to us, and our answers.
Can I return clothes if they don't fit or my child doesn't like them?
Of course! As long as they are unworn, with tags attached. We can swap them, offer you a credit note, or a refund. We'll cover return shipping too - email us to let us know. More details can be found here.
How do you choose what clothes to stock?
- Ethically produced. This means that all employees are, at a minimum, adults who receive fair wages, are working under healthy conditions and are free from exploitation or discrimination. Many of our suppliers go beyond this and also have organic certification.
- Gender Neutral. Colours are for everyone! Every style for every kid! All the clothes we stock can be worn by all genders - and as you will see in our photos, they are!
- Comfortable. A child's most important job is to play - this is how they learn and develop. Therefore none of our clothing will restrict a child in any way - physically or mentally.
I don't understand! What a weird concept - girls and boys are different and difference is beauty!
Do you have your own 'Freedom Kids' range of clothing?
Not yet! ...But we are working on this. We want to ensure that at every stage of the process ethical practices are adhered to. This makes the process more complex (as opposed to finding the cheapest possible cotton from exploited farmers, and a sweat-shop to sew the clothes).
I really like the idea of your website, having 'done the homework for consumers'. Does this homework include whether businesses have ethical supply chains?
Please read our long and detailed answer here :)